SHIPPING & RETURNS
GOODVILLE QUALITY
​At Goodville Boots, we are committed to providing our customers with the highest quality work and outdoor boots possible. We stand behind our hunting boots for men with a 100% satisfaction guarantee.
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RETURN & EXCHANGE POLICY
We’re confident of the products we offer. However, if for some reason you are dissatisfied with your purchase, we accept returns on new, unused products within 30 days for a refund. All returned items must be in new, resalable condition, preferably with the original tags and packaging. If you wear, use, soil or alter the product, it is no longer eligible for return. Shipping, including return shipping, is the responsibility of the purchaser. Returned items that do not meet our return criteria will not be eligible for a refund. Items returned outside the 30 days period are subject to a 25% restocking fee or, for out-of-season items, we may choose to decline to accept your return.
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We understand that it is difficult to buy clothing and footwear online and we would gladly exchange items that do not fit for the same item in a different size. There are two ways to handle an exchange:
1.Buy the new item, return the old one to us for a refund. This is the fastest and easiest way.
2. Return the old item to us with a note requesting an alternate size. We will ship the new item to you. Please allow up to two weeks for processing and the round trip.
SHIPPING POLICY
Please allow 1-3 business days for your order to be shipped.
Shipping for all exchanges and returns is the buyer’s responsibility. If your item originally had free shipping, you still must pay shipping for the exchanged item.
For all return, exchange and refund questions, please contact us at support@goodvilleboots.com